Chiranjeeb Das

About Chiranjeeb Das

I have always believed that technology only creates value when people can see and feel its impact. Over the past 13+ years, I’ve partnered with enterprises to translate complex platforms into outcomes that matter.At Datadog, I help global organizations bring executives and engineering teams onto the same page, accelerate adoption of observability, security, and AI-driven solutions, and turn data into confident decisions. My recent work includes reducing investigation times from hours to minutes, designing governance models that scale adoption while controlling costs, and giving leadership greater confidence by linking reliability directly to business results.Recognized with Datadog’s Super Pup award in my first quarter, I bring experience in ROI frameworks, value engineering, and executive storytelling to every engagement. Outside work, I recharge through gaming and reading.I enjoy connecting with peers, leaders, and innovators, let’s share ideas on driving enterprise transformation through observability and beyond.

Experience

1. Enterprise Customer Success Manager

   Datadog

   Dec 2024 — Present · Bengaluru, IN

   Leading Enterprise Customer Success in India, I partner with some of the region’s most forward-thinking enterprises to help them translate observability into measurable business impact. My focus is on enabling operational scalability, driving digital transformation, and strengthening executive alignment to ensure customers realize lasting value from Datadog.I build trusted relationships with senior stakeholders through structured success planning and value assessments, aligning technology outcomes with CxO priorities such as performance optimization, cost efficiency, and customer experience enhancement. Collaborating closely with Sales, Product, and Technical Post-Sales leadership, I help shape go-to-market initiatives and success frameworks that accelerate adoption and long-term growth.Beyond account strategy, I represent Enterprise CS in regional forums to align teams, share insights, and influence Datadog’s success motion across India. I’ve introduced governance frameworks for proactive cost optimization and led scalable enablement programs—from GameDays to technical workshops—that elevate customer maturity and drive sustained platform adoption.Recognized with Datadog’s Impact Player Award (Q3 2025) and Super Pup Award (Q1 2025), I’m passionate about leading through data, empathy, and strategic foresight to help customers achieve durable, measurable outcomes at scale.

Education

• Biju Patnaik University of Technology, Odisha

  Bachelor’s Degree, Information Technology

  2005 — 2010

• Cotton College

  12th, Science

  2003 — 2005

• St. Paul's School, Rangapara

  10th, High School/Secondary Diplomas and Certificates

  1991 — 2003

• Indian Institute of Management Bangalore

  GMITE, Business Administration and Management, General

  2018 — 2019

Skills

• Project Management
• Incident Management
• Zendesk
• Retail
• Service Desk
• Business Analysis
• Functional Testing
• System Administration
• Jira
• Six Sigma
• Microsoft Powerpoint
• Client Co-Ordination
• IT Service Management
• Change Requests
• Production Support
• Microsoft Word
• Microsoft Excel
• Data Warehousing
• Servers
• Team Management
• Sql
• Microsoft Project
• Requirements Analysis
• Confluence
• Oil & Gas Industry
• Bank