Chirag S.

Field Service Engineer @Carestream

Calgary, AB, CA

Develop and maintain strong relationships with hospital and imaging center clients, ensuring high levels of customer satisfaction through effective technical support and service.Install, troubleshoot, service, and maintain a range of medical imaging equipment, including CR & DR X-ray systems, laser printers, and network systems.Manage all necessary administrative tasks including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM) documentation, installation reports, and other related paperwork.Actively participate in regional work team meetings and initiatives, contributing to process improvements and enhanced team performance.Provide training and guidance to hospital staff on the proper use and maintenance of medical imaging equipment to ensure optimal performance and safety.Diagnose and resolve complex technical issues with medical imaging systems, often under time-sensitive conditions, to minimize equipment downtime and disruption to patient care.Conduct thorough quality checks and calibration of equipment post-service to ensure it meets all operational standards and specifications.

L.D. College of Engineering

Biomedical Engineering

Algoma University

Postgraduate Degree