Chiraag Rathore
CX Support Pro | Ex Annova Solutions | Ex WNS | Ex TaskUs | Driving Customer Satisfaction Across Healthcare, Energy & E-commerce | Passionate About Quality Service & Global Impact.
- Role
- Outreach Coordinator at Annova Solutions
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Chiraag Rathore
Results-driven CX Executive known for building high-performing, compliant operations that…
Experience
Outreach Coordinator
Apr 2024 — Present · Indore, IN
Worked with international clients (US, UK, Canada), ensuring seamless cross-border support delivery.Provide HIPAA- and CMS-compliant voice support to healthcare professionals for secure medical record retrieval.Coordinate audit processes and identify documentation discrepancies for Medicare risk adjustment.Handle sensitive financial data and support chargeback resolutions with precision.Ensure timely communication with clinics, improving record acquisition efficiency and compliance adherence.
Education
A.B.V.G.A.C
Bachelor of Arts - BA
2015 — 2018
Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal
P.G.D.C.A
2019 — 2019
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