Chirag Maheshwari
Customer Success Manager | B2B SaaS | Driving Client Retention, Product Adoption & Upsell Growth | Ex-InfoEdge | Cedcoss Technologies | 6+ Yrs in Sales & CS | CRM Tools:Freshsales, Jira and Clickup
- Role
- Customer Success Manager at AdvantageClub.ai
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Chirag Maheshwari
I help businesses grow by making their customers successful. With 6+ years across B2B…
Experience
Customer Success Manager
Dec 2023 — Present · Gurugram, IN
At Advantage Club, I lead the complete customer lifecycle—right from onboarding to long-term retention—for over 50+ corporate clients. As the primary point of contact, I ensure seamless implementation, product adoption, and timely support resolution. By identifying upselling and cross-selling opportunities within key accounts, I’ve directly contributed to revenue expansion. Collaborating closely with internal tech and operations teams, I proactively drive product improvements and smooth service delivery. My efforts in tracking performance metrics and resolving pain points have resulted in significant improvements in NPS scores and overall client satisfaction.
Education
Dr.kn modi institute of engineering & Technology
Bachelor of Business Administration (B.B.A.)
2012 — 2015
Dr. A.P.J. Abdul Kalam Technical University
Master of Business Administration - MBA
2015 — 2017
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.