Chirag Srivastava
Actively looking for an opportunity
- Role
- Application Support Specialist at Everise
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
Experience
Application Support Specialist
Jul 2023 — Present · Gurugram, IN
Providing technical support to all the In-house users of Everise.FortiClient and FA tool for VPN log analysis.Resolving problems with wired/wireless connectivity,remote desktop access and remote network connectivity.Resolving issues with Citrix,VMWare & Avaya Softphone Applications.Coordination with network, Server and Telecom team to resolve end user concerns.Use remote tools to troubleshoot and fix user problems.Working on Incident and Service requests.Coordinate with third-party vendors for additional support.Identify and escalate priority issues to appropriate channels.Maintain logs of customer interactions, issues, and resolutions.
Education
ITS Engineering College, Greater Noida
Bachelor of Technology - BTech
2016 — 2020
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.