Chirag Puri

About Chirag Puri

Global operations & program leader with 9+ years experience, driving large-scale transformation and leading 150+ direct and indirect FTE across multi-region operations.Over the last three years, I have delivered $125M+ in measurable business impact, including $41.3M in commission cost optimization,$32M through WAPC performance improvements, and a translation automation program generating $20M in realized savings with a $52M run-rate projection.I specialize in designing scalable operating models, simplifying complex systems, and aligning execution to long-term business objectives.I have built and developed high-performing organizations by hiring 60+ German-speaking specialists, enabling leadership progression, and improving engagement by 15% through disciplined feedback and accountability.I bring a strong data and technology lens — AWS, SQL, ETL, and Excel automation — to reduce manual effort (30%+), accelerate decision-making, and improve TTR within 24 hours across EU, MENA, and North America.Fluent in German; experienced in cross-cultural leadership and global stakeholder management.

Experience

1. Group Manager

   WNS

   Oct 2025 — Present · Gurugram, IN

Education

• Maharshi Dayanand University

  Bachelor of Technology (BTech), Mechanical Engineering

  2011 — 2015

Skills

• Xcode
• Project Planning
• Business Development
• Storyboard
• Engineering
• Business Strategy
• Powerpoint
• Business Tools
• Microsoft Office
• Training
• Research
• Java
• English
• C
• Teamwork
• Team Management
• Public Speaking
• Microsoft Word
• Objective-C
• Leadership
• Social Media
• Manufacturing