Chirag Patel

Manager Client Technology - Performance Team @Altera Digital Health

Vancouver, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2024 — Present

Manager Client Technology - Performance Team @Altera Digital Health

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CA

EDUCATION

2007 — 2010

Bhavnagar University

Master’s Degree

2013 — 2013

British Columbia Institute of Technology

Part Time

SKILLS

Technical SupportRequirements AnalysisHealthcare Information TechnologyMicrosoft Sql ServerStrategic InsightTroubleshootingSoftware as a Service (Saas)DocumentationIntegrationTeam LeadershipOperating SystemsEnterprise SoftwareSqlManagementSystem TestingBuilding Customer/Partner RelationshipsEmrSoftware Project ManagementDatabase AdministrationEhrQuality AssuranceRequirements GatheringSystems AnalysisProduct & Technology ExpertiseVisioHealthcareAnalytical Problem SolvingDatabasesMysqlHl7WindowsSoftware DocumentationHealthcare Information Technology (Hit)Problem SolvingClient CommunicationCustomer Relationship Management (Crm)Training DocumentationSoftware ImplementationSoftware Development Life Cycle (Sdlc)

ABOUT CHIRAG PATEL

Versatile and accomplished IT leader with over 10 years’ experience Technical Support for EMR systems. Committed to building high-performance Incident management, prioritizing tasks, and successfully executing projects within tight deadlines Proficient in developing, selling, and delivering software solutions and Healthcare IT services Strong experience in developing relationships with key customers, partners, and vendor Building Relationships with Customers and working with HTS( High Touch Clients) Vast experience in managing teams and customer support with highest satisfaction results Very strong technical hands-on experience (System Administration, SQL DB Management, Data warehousing, Disaster Recovery, Remote Hosting, IT management ) Responsible for capturing high-level functionality and integration adoption Tasked with the meaningful use EHR system upgrades, Support with limited resources. The most important aspect to achieve this was operational excellence. Built an internal system to improve the operations and communication workflow. EMR in Microsoft Azure Cloud: Supporting EMR in Microsoft Azure Cloud Taking Lead on Different Projects for Product Launching and Support. 5+ Years’ experience with Salesforce CRM for Client Case Management ( NCT- Next Check Time, Communication Breach, Executive Summary Breach, SFDC Reports)

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Chirag Patel — Manager Client Technology - Performance Team at Altera Digital Health in Vancouver, BC, CA | Unifers