Chirag Jain
Assistant Team Lead | USA & Canadian Insurance Professional | Expertise in Client Onboarding & Team Management.
- Role
- Assistant Team Lead at FBSPL
- Location
- Udaipur, RJ, IN
- LinkedIn followers
- 500 followers
Experience
Assistant Team Lead
May 2022 — Present · Udaipur, IN
Assistant Team LeadJuly 2024 – PresentfBSplManaging a team focused on insurance processes and overseeing training initiatives.Leading client onboarding with a strong emphasis on accuracy and process optimization.Providing guidance and training to team members, aiming to develop Subject Matter Experts (SMEs) within the organization.Onboarding ExecutiveNovember 2023 – June 2024fBSplSuccessfully onboarded clients with 100% accuracy, ensuring seamless integration into our processes.Delivered in-depth training on the insurance domain, contributing to the development of an internal knowledge base.Collaborated closely with multiple teams to streamline client management and quality control.AssociateAugust 2022 – October 2023fBSplPromoted within 3 months of joining due to strong performance and leadership potential.Managed a portfolio of clients, overseeing day-to-day operations, quality checks, and time management.Led the onboarding process for key clients while maintaining excellent service standards.Trainee AssociateMay 2022 – July 2022fBSplGained in-depth knowledge of USA and Canadian insurance policies while multitasking across various client accounts.Quickly adapted to company operations, contributing to client servicing from day one.
Education
Mohanlal Sukhadia University
Bachelor of Commerce - BCom
2018 — 2021
FMS - Business School
Master of Business Administration - MBA
2022
Central public school Udaipur
B.com
2018 — 2021
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