Chirag Gupta

WORK HISTORY

EDUCATION

ABOUT CHIRAG GUPTA

IT professional offering 8 years of rich experience in Leading Global IT Applications Implementation, Upgrade and Support (Majorly SAP); Currently managing Supply Chain applications development & support for General Mills. Exhibited strong project management skills while project planning, scheduling, prioritization, contingency, work assignments and definition of scope for enterprise projects Managed implementation and support on SAP SD, MM, PP and QM modules and Non-SAP applications such as PLM, Barcoding & MES Applications for Production, Success Factors for HRMS, Happay for Travel & Expense management & Exela for Vendor Invoice booking. Defined ITIL based Change & Incident Management which improved the capability of the team and deploy work with repeatable success; skilled in extending high-end technical support on various issues and project risks and ensuring risk mitigation plans and high customer satisfaction. Proven success in ensuring adherence to standard SAP best practices and business process mapping, meeting stakeholders to identify opportunities for business process optimization and solutions. Interfaced with stakeholders during the course of problem diagnoses, requirements gathering, detailed level design, development, system test and production implementation to ensure that optimal resolutions were achieved. Versatile professional with excellent communication skills with strong Leadership skills with the capability to relate to people at any level of business and management across the globe; possess excellent analytical and logical skills.