Chirag Gandhi

About Chirag Gandhi

I am a dedicated, high energy leader with a proven record increasing profitability, elevating team performance, enhancing operations, and boosting customer satisfaction. My focus is on building and empowering top talent teams while simultaneously growing multi-unit, multi-million-dollar districts.Throughout my career, I have synthesized detailed analytics into actionable plans to capitalize on growth opportunities. Some of my notable career highlights include holding responsibility for a $200M annual P&L, providing strategic guidance over 35 store locations, coaching up to 200 employees at a time, and strategizing ways to overhaul underperforming sites into thriving ones. I am passionate about developing future leaders, spearheading initiatives to achieve operational excellence, and inspiring teams to produce exceptional results.Areas of Expertise: Strategic Operations Leadership | Sales and Revenue Growth | Marketing and Merchandising | Compliance and Quality Assurance | P&L Maximization | Customer Relations and Service | Strategic Planning and Direction | Staffing and Employee Coaching | Inventory Control | Pricing and Expense Decisions | Team Building and Motivating | Franchisee Relationships | Profit Analysis and Improvement | Food and Beverage | Gas Station and Convenience Stores

Experience

1. Dealer Business Manager

   Casey's

   Jan 2019 — Present · Chicago, IL, US

   Oversee 35 locations with a focus on achieving financial, operational, and customer service excellence. Work on the dealer side, serving as the primary liaison between the franchisees and the company. Direct new store openings, ongoing franchise monitoring, quarterly meetings, contractual term enforcements, contract renewals, compliance, dealer recruitment, quality assurance, pricing, marketing, team supervision, and business growth. Held responsibility for P&L of $200M annually and regularly conduct analyses to strengthen metrics for each store Negotiated and enforced contracts with dealers, helping to turn around underperforming sites and sell off others Conducted in-depth site visits, met with dealers, and followed up on corrective action plans to reconcile any found issues Made keen pricing, merchandising, and marketing recommendations to dealers to maximize profitability Provided expertise on customer issues, staffing, team training store operations, and company policies Expertly communicated the company vision and coordinated with dealers to ensure alignment with long-term goals Served as Brand Champion and liaised between the two companies regarding dealer operations, marketing, and performance

Education

• Veer Narmad South Gujarat University

  Bachelor of Science (B.S.), Business Administration and Management, Accounting, and Economics

  1998 — 2002