Chirag D.
Qa Lead @Kroger Technology & Digital
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WORK HISTORY
Qa Lead @Kroger Technology & Digital
Toronto, ON, CA
Kroger, the second largest e-commerce supermarket chain in US. I work here in the checkout module which is responsible for doing checkouts and payments and interacting with other services in the overall architecture like cart, coupons, front end etc. it’s a fast-paced agile environment.Responsibilities: Led QA activities including test planning, defining test strategy, and mentoring QA engineers to ensure process efficiency and team growth. Communicated QA status, plans, and estimates to senior leadership, and collaborated on new initiatives to align QA strategy with business goals. Coordinated QA team efforts, improving release quality and reducing critical defects significantly. Served as primary liaison between QA and development teams, driving timely delivery of high-quality software Important release decisions, ensuring readiness, risk assessment, and quality standards were met. Designed and executed automation scripts, improving testing efficiency significantly and coverage. Conducted API performance testing, identifying bottlenecks and improving system reliability. Oversaw test environments and CI/CD pipelines, including monitoring, maintenance, and mock setup to support the team. Managed bug lifecycle, ensuring accurate tracking, prioritization, and resolution. Cloud migration from onprem to azureTechnical Environment: Rest API, Postman, Jmeter, Java, Golang, Rest Assured, testNG, Github, harness, Kubernetes, docker, Rancher, Dynatrace, Jira, Confluence, prometheus, Grafana, Azure
EDUCATION
Rajasthan Technical University
Bachelor of Technology (B.Tech.), Computer Science
Central Academy, Udaipur
Schooling, Mathematics and Science
ABOUT CHIRAG D.
I believe attitude drives success—skills can be learned, but ownership, curiosity, and a leadership mindset make the real difference. I bring 14+ years of experience in QA leadership, driving quality across automation, performance engineering, and cloud-native systems.Performance Engineering - I have led and executed end-to-end performance testing for large-scale, distributed systems, including product validation, performance tuning, bottleneck analysis, SLA validation, and scalability testing. My experience spans UI page load testing, API and microservices performance, stress/load/spike testing, and providing actionable solutions to performance issues.Automation Engineering & DeOps- I am equally strong in test automation and CI/CD, designing and maintaining scalable automation frameworks and integrating them into continuous delivery pipelines. I enjoy working closely with development, DevOps, and leadership teams to ensure predictable, high-quality releases.Core expertise includes:Performance Engineering: JMeter, LoadRunner, APM, New Relic, Dynatrace, AWS CloudWatch, ElasticSearch/KibanaAutomation & CI/CD: Selenium WebDriver, REST-Assured, Jenkins, TestNG, Maven, Robot Framework, Postman, SoapUIProgramming: Java, Python, Golang, JavaScript, PerlCloud & DevOps: AWS, Azure, Kubernetes, Docker, Kafka, ArtifactoryTools & Platforms: Git, SVN, Jira, MongoDB, SQLI’m passionate about building high-performing QA teams, improving release confidence, and scaling quality in cloud-first environments.
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