Chirag Budhiraja
- Role
- Lead Analyst at HCLTech
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Chirag Budhiraja
With over 10 years of experience in the financial industry and corporate banking as a German language expert, I am confident in my skills and expertise. My background includes- Lead Analyst at HCL Technologies-Business Services - Senior Analyst at DBOI Global Services Private Ltd (Deutsche Bank Cash Operations)- Financial Analyst at WIPRO BPS INDIA (Bloomberg Financial, US & UK) My key skills include- Team management and leadership - Quality control and assurance - Process improvement and governance - Client communication and relationship management - Financial analysis and reporting - Training and mentoring - German language expert - Accounts payable and receivable
Experience
Lead Analyst
Dec 2018 — Present · Noida, IN
Team handling-Responsible for handling a team of 10 resources/analysts-Work allocation- Assigning cases to the agents from the respective queues-Quality Check- Performing 4 eye checks for all the inputted transactions of Static data/Standing orders/E-banking/dispatching etc-Governance - Monitoring the volume on daily basis to maintain the SLA and KPI-Prepare the report/ trackers for individual teams in accordance with the SOP, Such as (KPI/KOP/Daily volume/EOD tracker)-Training- Guiding and mentoring the teammates/New joiners to enable them to work independently with in the expected duration-Team targets- Responsible for achieving the assigned monthly team targets within the given timelines-Handling client calls, onshore queries, team mentoring and training, monitoring team performance, Handling team absenteeism-Predict risk factors and identify solutions for the successful delivery of the Business and process improvement.
Education
Max mueller bhavan
Certificate course (B2.2)(5 semesters), German Language and Literature
2009 — 2011
New Delhi Institute Of Management
Pgdm, Finance/international business
2013 — 2015
Govt. boys school
higher secondary, Commerce
2002 — 2003
Dyal Singh College
certificate course in german language, German Language and Literature
2007 — 2008
Hans Raj College
Diploma,Advance diploma, German Language and Literature
2009 — 2011
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