Chirag Batra
Product Manager @ Ixigo (Flights) | Ex-Jio Platforms | Accenture B-School Challenge Winner | Former Summer Associate @ McKinsey | IIFT Delhi MBA’23 | Ex-Senior Software Engineer @ Samsung R&D | DTU
- Role
- Product Manager at ixigo
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Chirag Batra
Experienced software developer turned product manager with a strong understanding of the…
Experience
Product Manager
Apr 2025 — Present · Gurugram, IN
Product Flights - Customer Delight As part of the Post-Booking Pod in the Flights vertical, I focus on elevating the post-booking experience for millions of travelers. My goal is to drive customer delight, improve NPS, and enhance overall satisfaction through intuitive and reliable product experiences.Key responsibilities include: • Owning and enhancing the Flight Status feature, ensuring real-time, accurate updates to reduce anxiety and improve journey transparency. • Leading the Smart Web Check-in experience, enabling users to complete check-ins seamlessly and save time. • Collaborating cross-functionally with design, tech, and operations teams to identify friction points and roll out impactful solutions across the user journey. • Leveraging user insights and data to guide product decisions that align with business goals and user needs.
Education
Delhi Technological University
Bachelor of Technology - BTech, Computer Science
Indian Institute of Foreign Trade
Master of Business Administration - MBA
2021 — 2023
Delhi Technological University
Bachelor of Technology (B.Tech.), Computer Science
2014 — 2018
Bhartiya Vidya Bhavan
10+2, Non Medical Science
2001 — 2014
Skills
- C++
- Mysql
- Data Structures
- Css
- Xcode
- Python
- Os X
- Html
- C
- Core Java
- Algorithms
- Databases
- Sql
- Linux
- Microsoft Office
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