Chirag Bangera

Senior Data Analyst Clootrack

Role: Senior Data Analyst at Clootrack
Location: Mangaluru, KA, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Chirag Bangera

Senior Data Analyst with 3 years of experience in the customer experience domain. Adept…

Experience

Senior Data Analyst
Clootrack
Oct 2023 — Present · Bangalore, IN

Education

Karnataka (Govt.) Polytechnic, Mangalore
Diploma of Education
2014 — 2017
NMAM Institute of Technology
Bachelor of Engineering - BE
2017 — 2020

Contact information

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•••••@clootrack.com
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Current company

Clootrack

Technology; Information and Internet · 86 employees · Founded 2017 · Claymont, Delaware, United States

Clootrack is an AI Super Agent for Voice of the Customer intelligence that turns customer feedback into measurable business outcomes using goal-specific AI agents. It helps CX, product, and growth teams move from fragmented customer signals to clear, evidence-backed action. As survey response rates decline and feedback spreads across channels, Clootrack unifies first-party and third-party customer data into a single system. It analyzes 100% of customer interactions across reviews, surveys, calls, chat, and digital feedback, without relying on surveys alone. Business outcomes delivered by Clootrack: • NPS up 14–18% • E-commerce returns down 9–18% • Churn reduced by up to 35% • Product insights delivered 3× faster • Research turnaround 14× faster • Contact-center AHT reduced by 10–15% Its patented unsupervised discovery surfaces hidden themes and experience drivers without manual tagging. A reasoning copilot explains what changed and why, while AI Decision Digest summarizes what matters, why it happened, and what to do next. Clootrack delivers 98%+ analysis accuracy, supports integrations, 55+ languages, and is trusted by 150+ global enterprises across retail, SaaS, CPG, healthcare, BFSI, consulting, and private equity. The platform has processed 100+ billion customer feedback tokens using OpenAI infrastructure for real-world Voice of the Customer workloads.

clootrack.com

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About Chirag Bangera

Experience

Senior Data Analyst

Education

Karnataka (Govt.) Polytechnic, Mangalore

NMAM Institute of Technology

Find verified contacts for anyone on LinkedIn