Chiradeep Roy

Group Lead - Delivery and Sales

Role
Senior Program Manager at Tata Consultancy Services
Location
Charlotte, NC, US
LinkedIn followers
500 followers

About Chiradeep Roy

PROFESSIONAL SYNOPSIS- A dynamic professional with excellent overseas experience in UK,USA,Denmark & Japan and a keen planner, strategist & implementer with expertise in managing Global Delivery model and accomplished Professional Google Cloud certification in - Generative AI leader and Cloud Digital Leader. Successfully accomplished Google cloud migration and transformation projects for key fortune 500 customers across retail, telecom, insurance and healthcare domains. Implemented Agile DevOps and Service management frameworks for project delivery and support.Profile Summary- Results-driven, innovative, independent with 25+ years of consulting experience in working in key leaderships roles for delivery and account growth- Focused on expanding portfolio through Repeat Business, New Capability presentation on technology transformation, Automation through GenAI solution implementation for new opportunities, Customer new RFI & RFP responses, Offering risk and reward delivery model- P&L owners for many strategic accounts across USA, UK and Denmark, maintained excellent relationship and growth accounts in Retail, Telecom ISU- Defining and executing account growth plans aligned to organizational requirement- Creates strategic alliances and partnerships to support key business and IT initiativesKey Focus on- Customer Success and Collaborations- Revenue Generation and Acceleration: Business unit start-up, P&L ownership, Planning and forecasting- Demand Creation: Customer interaction to understand the key challenges and pain points, PoC to showcase the suggested solutions, Business case establishment, Proactive Proposal- Demand Capture: Participating Bid Management, Proposal response, negotiations and closure- Cost Effective and Efficient Solutions: Continuous productivity improvements through Automation and Re-usable components, proactive offerings and capacity flexibility considering talent acquisitions- Relationship Leverage: Customer connects, strategic partnerships and embracing customer environment and culture- Lead and Won business proposals involving cross functional teams including and not limited to Application Development and Maintenance, Infrastructure Support, Data and Analytics, QA & BPO- Managed diverse, cross functional teams, building relationships with strong people management and organizational leadership skills for global sourcing in complex, multi-vendor, fast-paced environments- Agile, Responsive and capable of consistently delivering quality services through the standardization of global process.

Experience

  1. Senior Program Manager

    Tata Consultancy Services

    May 2021 — Present · US

    Worked in USA\'s largest home improvement retailer and responsibility involves as Senior Program Manager to effectively connect with customer to understand the merchandise cloud migration scope details and started a PoC phase to do feasibility analysis. After successful completion of PoC and confirmation from all stakeholders then started Due Diligence and finalizing full Scope. Proposal submission for cloud remediation for the full scope and successfully presented and negotiated to win the contract. Worked on the SOW preparation for the full scope of the program for Google Cloud transformation in Retail Merchandise to remediate IBM Mainframe Cobol/DB2 Legacy applications from PCF to new Google Cloud Java/CRDB Platform and also Data Migration from IBM DB2 to CRDB database using CDC Data Pipeline framework. The full migration scope was divided the scope into multiple SOW contracts in discussion with customer based on business priorities. Discussion with Principal Engineers and Managers to finalize the scope, timeline and cost estimate for each SOW. The program involves 250+ legacy Merchandise applications and 800 DB2 tables for remediation in 10 phases with 4+ years timeline. Technology used IBM Mainframe, Cobol, CICS,DB2, Java, CRDB (Cockroach Database), Jenkins data pipeline framework. The program was executed with onsite and offshore delivery model. Daily stand-up call between offshore and onsite including stakeholders to review the progress and to discuss any obstacles in order to meet the program timeline. Received many appreciations and 100% CSI feedback for the entire program duration. This program helped to reduce Mainframe license and operation cost to achieve ROI and decided to roll out similar GCP Cloud migration process and methodologies for rest of the domains i.e Store, Supply Chain and Supplier. This is a flagship program for successful Legacy Mainframe environment to GCP Cloud migration.

Education

  • Indian Institute of Management, Calcutta

    General Management

    2013 — 2013

  • Jadavpur University

    Bachelor's degree, Electronics and Communications Engineering

  • Belur Ram Krishna Mission Vidyamandir

    Higher Secondary, Science

  • Baranagar Ramkrishna Mission Ashram High School

    Secondary, Science, Arts

  • University of Michigan - Stephen M. Ross School of Business

    Executive Leadership, General Management

    2014 — 2014

Skills

  • Program Management
  • Oracle
  • Requirements Analysis
  • Business Process
  • Management
  • Pre-Sales
  • Informatica
  • Cross-Functional Team Leadership
  • Enterprise Software
  • Data Warehousing
  • Project Management
  • Software Project Management
  • Telecommunications
  • Business Intelligence
  • Pl/Sql
  • Business Analysis
  • Global Delivery
  • Solution Architecture

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Chiradeep Roy — Senior Program Manager at Tata Consultancy Services in Charlotte, NC, US | Unifers