Chiqui Torraca
PBM benefit operations experience * Implementations * Client relationship management and C-suite/executive level engagement * Contract and service level agreement management and execution * Operations * Strategy
- Role
- Director Business Strategy at Elevance Health
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Chiqui Torraca
Top performer with 20+ years of experience in Account, Project and Product Management and Operations. Excellent leadership and communication skills. Successful in forging strong relationships that drive business-client alignment and enable high performing, motivated, innovative teams. Relentless pursuit of operational excellence, customer satisfaction and cost optimization. Specialties: Client Engagement and C-Suite/Executive account managementBusiness strategy & operationsChange management Continuous process improvement and creation/execution of standard operating proceduresComplex new client implementations: Commercial, Medicare Part D & Employer Group Waiver Plans
Experience
Director Business Strategy
Jan 2022 — Present
Education
University of Mount Saint Vincent
BA, English and Computer Science
1990 — 1994
Skills
- Product Development
- Leadership
- Employee Benefits
- Business Strategy
- Contract Negotiation
- IT Strategy
- Medicare Part D
- Software Documentation
- Program Management
- Pharmacists
- Team Management
- Pharmacy Automation
- Medicare
- Business Analysis
- Mentoring
- Crm
- Call Centers
- Healthcare
- Process Improvement
- Cross-Functional Team Leadership
- Healthcare Consulting
- New Client Installation/Implementation
- Health Policy
- Account Management
- Healthcare Information Technology
- Strategic Planning
- Project Management
- Utilization Management
- Pharmacy
- Health Insurance
- Managed Care
- Healthcare Management
- Pharmaceutical Industry
- Business Process Improvement
- Executive Management
- Client Engagement
- Operations Management
- Training
- Customer Satisfaction
- New Business Development
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