Chip Ivey

About Chip Ivey

Highly analytical and technically-minded professional with extensive experience in managing the daily functions of service department while prioritizing excellent customer service. Instrumental in directing a technical team and supporting staff to deliver exceptional repair and maintenance services. Committed to facilitating efficient technician scheduling and dispatching while simultaneously monitoring work progress and controlling inventory/supplies to meet quality standards and safety regulations. Expert in developing service strategies that align with company\'s overall goals and objectives while identifying opportunities to improve service delivery. Skilled in building and maintaining strong relationships with customers by communicating with clients regularly, responding to customer inquiries and complaints, and fulfilling consumer needs. Articulate communicator, exhibiting remarkable interpersonal and organizational expertise at all business levels.

Experience

1. Service Repair Manager

   Sunbelt Rentals

   Jul 2023 — Present · Charlotte, NC, US

Education

• American Motorcycle Institute

  Certified Motorcycle Technician, Engine Dynamics and Theory

  1987 — 1988

• Central Piedmont Community College

  General College Courses

  1986 — 1987

• Central Piedmont Community College

  NEC code certified, National Electric Code Course

  1998 — 1999

Skills

• Windows
• Budgeting
• Adobe Acrobat
• Strategic Planning
• Budgets
• Outlook
• Engineering Drawings
• Microsoft Word
• Team Leadership
• Account Management
• Product Development
• Purchasing
• As400
• Powerpoint
• Microsoft Excel
• Pricing
• Microsoft Office
• Sales
• Html
• Jd Edwards
• Microsoft Powerpoint
• Team Building
• English
• Oracle Crm
• Enovia Smarteam
• Forecasting
• Cisco Call Manager
• Lotus Notes
• Cross-Functional Team Leadership
• Technical Support
• Inventory Management
• Sales Operations
• Pricing Strategy
• Customer Service
• Public Speaking