Chip Clausen
Senior Strategic BPO Contact Center Director
- Role
- Senior Director Contact Center Operations at Brook Valley Management
- Location
- Birmingham, AL, US
- LinkedIn followers
- 500 followers
About Chip Clausen
Experienced Service Delivery Manager with a demonstrated history of working in the Marketing & Advertising industry. Skilled in Search Engine Optimization (SEO), Integrated Marketing, Art Direction, Management, and Account Management/Customer Service Delivery and Retention / New Logo Aquisition / Productivity / Process Improvement / Strategic Planning / Business System Implementation / Business Development / Payment Processing / Profit and Loss / Team Building / Staff Training and Development / Ancillary Products After Sell / DRTV Marketing Strategist / Payment Processing and PCI Regulations / CRM Enterprise Development / CRM Management /Problem Solving /Relationship Management /Project Management / Project Governance /Work Force Management / Cybersecurity / Contact Center Analytics
Experience
Senior Director Contact Center Operations
Jan 2024 — Present · Birmingham, AL, US
Education
The University of Alabama
Finance, Banking, Corporate, Finance, and Securities Law
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