Chioma O.

About Chioma O.

CRM Manager |Skilled in: Salesforce, Zapier, Active Campaign, Campaign Monitor, Hootsuite, Hubspot, Mailchimp, Constant Contact, Power Automate, Patient Experience Cloud, DataCloud, Sales Cloud, Marketing Cloud:(Content Builder, Journey Builder, AMPscript, HTML, CSS, Automation Studios), API calls, Litmus, Figma, Adobe products, Squarespace, WordPress, Canva, and Facebook Business Manager.

Experience

1. Crm & Web Manager Salesforce

   Benevis

   Nov 2025 — Present · Atlanta, GA, US

   Lead client-facing CRM campaign delivery, translating business objectives into Martech solutions •Manage end-to-end email and triggered CRM programs, coordinating across creative, analytics, and technology teams ‬•Help guide contract discussions with salesforce & external resources to t marketing business goals & company budgets. ‬•Partner with analytics to analyze AB test performances and drive optimization, improving open rates, clicks, and engagement ‬•Optimize & standardize email templates, creating reusable, modular components that increase eciency, brand consistency, & campaign scalability ‬•Conduct QA reviews of email builds, data logic, and deployment readiness to ensure accuracy and best-practice execution ‬•Act as the CRM Project Manager to ensure campaign goals & timelines are met & continuously prioritize tasks based on business ne‬eds•Leads optimization of ELT/ETL data processes to eliminate reporting discrepancies & restore executive-level confidence in campaign performance.

Education

• Designlab

  UX Academy, UX/UI Design

• Georgia State University

  Bachelor's degree

  2016 — 2020