Chintu Sinha

Escalation Engineer at Microsoft

Role
Support Escalation Engineer at Microsoft
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Chintu Sinha

Seasoned Technology and Services Professional with over 12 years of experience in IT…

Experience

  1. Support Escalation Engineer

    Microsoft

    Mar 2014 — Present · Bengaluru, IN

    Work with Premier customers, Technical Account Managers and Product Teams to resolve Technical issues, advise better Solutions and get/provide Feedback to improve Microsoft products and services.• Take part in Strategic planning to develop and implement Projects for Continual improvement in our services and internal operations.• Point of Escalation for technical and political issues for North America Support – India Site.• Responsible for business results delivered by the Frontline team.• Drive Readiness programs within the team and with other teams for upskilling, better collaborations and better Customer experience.

Skills

  • Powerpoint
  • Microsoft Excel
  • Windows
  • Customer Service
  • Public Speaking
  • Outlook
  • Microsoft Office
  • Strategic Planning
  • Microsoft Word
  • Teaching
  • English
  • Research

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Chintu Sinha — Support Escalation Engineer at Microsoft in Bengaluru, KA, IN | Unifers