Chintan Shah

Head of Aftersales @Pramukh Automotive Private Limited

Surat, IN

As the Service Head at Pramukh Automotive, I oversee service operations across Surat, Navsari, and Vyara for Tata Motors\' passenger and electric vehicles. My key responsibilities include: Building strong relationships with Tata Motors employees to ensure effective communication and smooth coordination for issue resolution and business updates. Driving the achievement of monthly and quarterly service targets, focusing on manpower gap fulfillment, boosting Value Added Services sales, and revenue growth. Leading and motivating the service team to deliver exceptional customer service and enhance customer satisfaction. Collaborating with internal stakeholders and customers to address challenges, streamline processes, and create innovative solutions. Fostering a culture of accountability, teamwork, and continuous improvement to achieve organizational goals.With a background deeply rooted in Surat and a passion for the automotive industry, I am dedicated to delivering excellence and driving success for both our team and our customers.