Chintan Voraa
Highly accomplished and results-driven professional with experience in client management, training & development, and product development within the Fintech industry including AI-driven technologies.
- Role
- Global Product Specialist at ION
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Chintan Voraa
Experienced professional with 18+ years in Client Management, Research Analysis, Training…
Experience
Global Product Specialist
May 2011 — Present · Mumbai, IN
Promoted as Client Manager, May 2011 and transitioned as Global Product Specialist Led product specialist activities for the Cortex product globally, driving product adoption andclient satisfaction. Spearheaded brand building across potential clients in APAC/EMEA through validations, meetings,and training. Served as the central point of contact for analysis, pitching material, deal execution, and bestpractices. Increased India active usage from 10% in 2009 to over 80% in 2022 by implementing targetedtraining programs and providing ongoing support to clients. Helped clients identify opportunities and conducted competitor analysis to inform them of theirstrategic decisions. Oversaw product development, user experience, and new product launches, incorporating clientfeedback to enhance product value. Prepared performance tracking reports for top management, providing insights into productperformance and client engagement. Monitored administrative tasks, including filing returns, tax matters, and company audits. Proficient in tools: JIRA, Salesforce, Power BI, Copilot, Gemini.
Education
IES MCRC (University of Mumbai)
MMS, Finance
2004 — 2006
S. K. Somiaya College of Commerce and Arts (University of Mumbai)
B.Com, Financial Auditing and Accountancy
2000 — 2003
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