Prasanth Chintakunta

About Prasanth Chintakunta

Technically Competent, diligent and result oriented Professional, offering over 16 years of experience across IT Service Delivery Management, IT Project Management, Remote Infrastructure management and data center management activities across Media & Entertainment, IT Services,Banking & Financial Sector.Seasoned, technically inclined and highly empowered professional offering an eventful career of over 14 years studded with professional brilliance predominantly in the areas of IT operations and Infrastructure Management, Service Delivery, Work Flow Management. Adept in providing end-to-end Customer Service Delivery Solutions using ITIL Process for improving IT Services entailing Continual Service Improvement, Service Operations, Dealt in managing & leading virtual teams for running successful process operations & experience of developing procedures, service standards for business excellence. Performing a wide range of People Management functions from recruiting through on-boarding, goal setting, performance appraisal, training, competency building, resource utilization & capacity planning, knowledge retention and transfer.Specialties:Passionate towards quality, customer satisfaction, Team\'s productivity improvement, enhancing project profitability through automation and process improvements. Stupendous interpersonal, motivational, analytical and articulate skills.Key Skills Include - IT Strategy Planning - Project Management - Data Center Operations- Business Analysis - Customer Relationship - Infrastructure Management- Risk Management - Budgeting - Set-ups - Software Application Development -Vendor Management - Leadership / Training - System Administration- Networking Management - IT Infrastructure Operations - Network Security Management

Experience

1. Service Delivery Manager

   Wipro

   Dec 2021 — Present · Hyderabad, IN

Education

• University of Hyderabad

  PGDCL&IPR, Intellectual Property Law

  2006 — 2008

• G Pulla Reddy Junior College

  Intermediate, Computer Science

  1990 — 1992

• Kakatiya vidya niketan

  X, general

  1989 — 1990

• SCDL Pune

  PGDBA, Marketing

  2003 — 2005

• Osmania University

  BE, Mechanical

  1994 — 1997

Skills

• Telecommunications
• Pmo
• Pmp
• Leadership
• Pl/Sql
• Team Leadership
• Erp
• Management
• Program Management
• IT Operations
• Operating Systems
• Disaster Recovery
• Business Process
• Business Intelligence
• Recruiting
• Pre-Sales
• People Management
• Risk Management
• Team Management
• Resource Management
• Unix
• Project Planning
• Process Improvement
• Requirements Analysis
• Cloud Computing
• Service Delivery
• Business Analysis
• Global Delivery
• Project Management
• Software Development
• Service Management
• Six Sigma
• Database Administration
• Vendor Management
• Customer Relations
• Outsourcing
• Requirements Gathering
• Integration
• Project Portfolio Management
• Project Delivery