Chinmay Jain
Software Engineering MTS | Trailhead 2x Ranger | 4x Certified | 7x Superbadge | SIH2020 Finalist | NPTEL Domain Scholar
- Role
- Software Engineering Mts at Salesforce
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Chinmay Jain
Enthusiastic about tackling new challenges and passionate about staying up-to-date with the latest technologies, I am constantly driven to expand my knowledge and skills in order to contribute to the ever-evolving digital world. With a strong desire to learn and a vision for the future, I am dedicated to delivering innovative solutions that push the boundaries of technology.
Experience
Software Engineering Mts
Mar 2024 — Present · Hyderabad, IN
Unified Certification System (UCS) – MuleSoft Integration Lead- Led design & implementation of 8+ MuleSoft applications, unifying certification workflows under Trailhead Academy- Solved critical cross-system issues (Pearson timeouts, CloudFront whitelisting, Splunk pipeline failures), restoring service stability ahead of launch- Improved observability by implementing Nebula Logger, standardizing logging, and uplifting error-handling patterns across tracks- Built E2E test environments, supported QE performance testing, and drove secure CloudHub deployment readiness- Authored integration mapping docs, architectural guidance, and best-practice playbooks adopted by cross-functional partners- Mentored developers across integration design, Scratch Org setup, and CloudHub operations — multiplying team capability.Org62–DRM Certification Sync Recovery — Incident Lead- Led high-impact recovery effort for failed certification sync affecting 38K+ Salesforce employees- Performed deep RCA, redesigned mapping logic, and delivered zero-impact API enhancements, processing 200K+ records- Coordinated with LMTS, downstream owners, LMS-MSP, and Product teams to restore reliability and reduce daily support load (15+ cases/day → near zero).ETL v2, CloudHub 2.0 Migration & Other Initiatives- Built ETL pipelines using MuleSoft + PostgreSQL with distributed locking & MTLS-secured connections for higher reliability- Automated S3/SFTP bulk transfers and optimized data flow performance for downstream systems- Supported CloudHub 2.0 runtime migrations, contributed to CBR (Credential Business Rules) rollout, and enhanced Trailblazer Linking (Heroku/Ruby).Impact Areas: Quality Delivery · Engineering Expertise · Technical Influence · Extreme Ownership · Continuous Improvement · Customer Success
Education
Geetanjali Institute of Technical Studies, Udaipur
Bachelor of Technology, Computer Science
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