Ching-Jung Eileen Legrand

ERP Consultant @IFS

Paris, FR

IFS Certified Practitioner – Service Management (IFS Cloud)Field Service Management application/FSM Mobile• Delivered end-to-end solution implementations for global clients using Agile and V-Cycle methodologies, covering business process design, functional architecture, deployment, and post-production support.• Led workshops with business stakeholders to define and deploy the solution.• Provided techno-functional support: documentation, deliverable preparation, configuration, testing, and coordination with the development team.• Supported Change Management and conducted user training to ensure successful adoption of the ERP solution.• Contributed to digital transformation initiatives by analyzing strategic and operational business needs and designing process-based implementation solutions to optimize business processes, improve planning, monitor activities, and resolve business pain points.

文藻外語大學 Wenzao Ursuline University of Languages

Deutsche Sprache und Literatur

National Defense University

Master of Arts (M.A.), Strategic Studies and International Affairs

Soochow University

Bachelor of Arts (B.A.), German Language and Culture

SKEMA Business School

Master of Science (MSc), International Marketing & Business Development

Johannes Gutenberg University Mainz

Germanic Languages, Literatures, and Linguistics