Chinelo Ofoche
🌍AI Product & Technical Project Manager | Digital Transformation & Regulated Systems | Bridging AI, Product Strategy, and Operations
- Role
- Ai Content Consultant at GlobalLogic
- Location
- Baltimore, MD, US
- LinkedIn followers
- 500 followers
About Chinelo Ofoche
Senior Technical Project and Program Manager with 6+ years of experience leading enterprise-scale digital transformation, platform delivery, and regulated systems operations across biotech, AI, and global organizations.I specialize in translating business, compliance, and technical requirements into scalable execution across the full software development lifecycle (SDLC), from discovery and system design through deployment, adoption, and operational optimization.My background spans AI product operations, Salesforce and enterprise platform implementations, global program governance, and GxP-aligned delivery, supporting portfolios with stakeholders across North America and APAC. I partner closely with engineering, product, QA, compliance, and operations teams to modernize workflows, integrate systems, mitigate risk, and accelerate delivery in complex, regulated environments.Known for driving process standardization, change management, and cross-functional alignment, I’ve delivered measurable improvements in delivery efficiency, audit readiness, and platform adoption while supporting both innovation and operational rigor.Fluent in Japanese, proficient in Korean. Actively focused on Senior Manager roles in Digital Transformation, Technical Program Management, and Enterprise Systems Operations.Key Results: Managed $3M+ project portfolios while driving operational efficiency gains up to 40% Increased English proficiency by 50% through tailored iterations of learning programs Secured $10K in institutional funding through strategic partnerships and digital campaigns Recovered 20+ enterprise clients, including multimillion-dollar accounts, by leading data-driven retention initiativesAreas of Expertise:Methodologies/Core Tools:Knowledgeable - Salesforce, Kanban, Gainsight, Zendesk Agile, Hubspot, VeevaVault, Epic, GxP, Power BI, Tableau, Confluence, Microsoft Office, Notion, Oracle, HIPAAFamiliar - Scrum, Jira, SQL, Agile, Waterfall, Python, Figma, Sigma SixCustomer Success Manager TechniquesKPIsProduct Training SessionsClient ConsultationCause and Effect DiagramProduct Demo Sessions🧰Enterprise Platform Core Competencies User Creation and ManagementAutomation ConstructionReports and Dashboards ConstructionValidation Rules ConstructionData AnalyticsSDLCData CleansingAccount ManagementUI/UX Design
Experience
Ai Content Consultant
Jan 2025 — Present
Risk and Compliance Management: Conduct LLM evaluation and QA workflows, apply standardized content, safety, and compliance standards to maintain 95%+ accuracy at scale and improve consistency, auditability, and risk detection across distributed teamsProduct Development: Partner with engineering and product teams to translate QA insights into new features in generative AI products and conduct root-cause analysis on AI moderation gaps to drive changes that improved QA accuracy by 20% Quality Assurance: Formulize QA remediation plans between evaluators, engineers, and product stakeholders and document bugs, risks, quality trends, and actionable updates for 100+ stakeholders
Education
Duke University School of Medicine
ORAQ Regulatory Affairs Training Program
Waseda University
Biology, Neurophysiology
2015 — 2017
Coursera
Clinical Trials Operations Specialization
University of Maryland Baltimore County
Biological Sciences, Medicine
2011 — 2015
Harvard Online
CS50: Introduction to Programming with Python
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