Chinedu Onuoha
GNOC Engineer Oracle
- Role
- Gnoc Engineer at Oracle
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Chinedu Onuoha
Provide tier 2 network support for Cigna network devices. Troubleshoot any Layer 2 or Layer 3 network issues.Conduct complex network monitoring, equipment installation and maintenance activities. Direct customer interface on install and repair requests related to new equipmentSupport custom configuration windows and network augments of VLANS, Routes, MPLS, and Firewall configurations.
Experience
Gnoc Engineer
Mar 2023 — Present · US
Member of Technical Staff (IC-2) for the Global Network Operations Center (GNOC) team-Served as an escalation point for Data Center Technicians- Proven experience with Cisco, Juniper, Arista, Opengear, and Infinera networking equipment- Managed vendor relationships with transit and backbone circuit providers to ensure optimal network performance- Participate in Network lifecycle management through network build and/or upgrade projects- Using existing procedures and tooling, develop and safely execute network changes-Participate in event bridges where the underlay network is suspected as root cause of external customer
Education
Campbell University
Bachelor’s Degree, Criminal Justice and Corrections
2011 — 2015
Skills
- Information Technology
- Computer Network Operations
- Network Engineering
- Network Infrastructure
- Cisco Technologies
- Microsoft Office
- Criminal Law
- Criminology
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