Chinasa Carolyn U.
Divisional Administrator @City of Calgary
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WORK HISTORY
Divisional Administrator @City of Calgary
Calgary, AB, CA
Review manager\'s e-mails and identify urgent items, action items, and deliverables to bring to their attention, ensuring confidentiality is maintained. • Oversee calendar management to organize and optimize leadership time commitments, including setting up reminders/desk time in the manager\'s calendar for the review of major deliverables. • Oversee meeting management, including agenda setting, minutes and action items; follow up on actions items and capture the updates to be reflected in future agendas.• Manage office moves, technology needs, corporate credit cards and Accounts Payable Workflow by creating and tracking requisitions, invoices, purchase orders, non-purchase orders and receipts.• Arrange travel, venue bookings and catering; coordinate quarterly safety inspections and support the division with safety-related items.• Perform records management duties in accordance with City policy, including electronic and physical files as well as Freedom of Information and Protection of Privacy (FOIP) requests. • Investigate and respond to requests from the 311 Team. • Track vacations and other time off leaves for the manager, leaders, and staff within the division.• Maintain organizational charts, phone lists and e-mail distribution lists.
EDUCATION
Coventry University
Master's degree, Human Resource Management
Brookes College, Alberta Canada
Diploma, Human Services
Anambra State University, Nigeria
Bachelor of Science - BS, Public Administration
ABOUT CHINASA CAROLYN U.
I am an experienced Human Resources, Administrative, and Customer Service professional with a strong background in full-cycle recruitment, hiring, interviewing, workforce placement, office coordination, employee relations, and client support.Most recently, I worked on hiring and recruitment for Elections Calgary at the City of Calgary, where I was directly involved in recruiting, interviewing, and hiring election workers. I assessed candidates, conducted interviews, reviewed documentation, and placed individuals into roles that best matched their skills, availability, and operational needs, ensuring effective staffing for election activities. This role strengthened my experience in high-volume recruitment, role matching, and compliance-driven hiring within tight timelines.Previously, I worked as a Funding Associate at Bridgewater Bank, supporting documentation review, compliance checks, internal operations, and customer service. I also bring experience as a front desk receptionist, where I welcomed clients, managed appointments, and contributed to a positive and professional service environment.I hold a Master’s degree in Human Resource Management, a Bachelor of Science in Public Administration, and a Diploma in Human Services. I am also an Associate Member of the Chartered Institute of Personnel and Development (CIPD).I hold certifications in Standard First Aid CPR/AED Level C (Canadian Red Cross) and Trauma-Informed Care (Alberta Health Services), and I am currently completing the Brain Story Certification to further strengthen my trauma-informed practice.I am known for being organized, dependable, and people-focused. I enjoy supporting staff, improving workflows, and ensuring that both employees and customers feel respected, supported, and valued.I am passionate about building strong teams, supporting people, and helping organizations create workplaces where individuals feel empowered to succeed.
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