Chike Egwuatu

About Chike Egwuatu

I am a driven and enthusiastic Product Manager with a deep-rooted passion for product and program management. With a strong background in leading innovative projects, I bring a wealth of experience from my roles at both Microsoft and American Express.At American Express, I\'ve had the privilege of leading the end-to-end development of customer-centric uplift enhancement features within the American Express application journey. This experience has honed my skills in analyzing risks, prioritizing improvements, and resulting in a remarkable 3% surge in engineering efficiency. I\'ve also successfully spearheaded an initiative to enhance accessibility standards across the American Express ecosystem, mitigating challenges and resolving over 50 issues.During my tenure at Microsoft, I played a pivotal role in driving impactful changes. As a Program Management Apprentice, I initiated key projects, such as reducing mitigation time by 20% and developing essential data retrieval capabilities using SQL & Kusto queries.My career journey has instilled in me a deep passion for product management, and I\'m genuinely excited about my role as a PM. I\'m a firm believer in the power of technology to create meaningful solutions, and I\'m dedicated to delivering outstanding user experiences. If you\'re seeking a professional who loves the world of product and program management, let\'s connect and explore opportunities for collaboration.Feel free to reach out to me for opportunities j••••••••@gmail.com

Experience

1. Product Manager

   American Express

   Mar 2023 — Present · NY, US

   Accessibility & Compliance Leadership: Led initiative addressing 100+ accessibility gaps across Amex’s digital servicing platform; partnered with engineering, legal, and compliance to embed WCAG 2.1 AA standards into product sprints, using AI-powered defect detection to surface issues faster and reducing accessibility errors by 23% for millions of users.0→1 Product Development & Risk Mitigation: Owned concept-to-launch development of a risk monitoring MVP; defined requirements, coordinated engineering/design, and introduced early compliance checkpoints into sprints to ensure security and regulatory readiness. Delivered prototype in under 12 weeks to inform roadmap decisions.AI/ML-Driven Product Insights: Collaborated with data science teams to integrate ML-based risk signals into product prioritization; shaped tradeoffs for identity verification features impacting 2M+ users while aligning with security & compliance standards.Feature Experimentation & A/B Testing: Ran controlled experiments with design and analytics using Adobe Analytics, SQL, and Figma; improved engagement metrics and accessibility scores through iterative UI/UX changes and compliance-ready designs.Product KPIs & Regulatory Dashboards: Defined KPIs for feature adoption, usability, and compliance readiness; built dashboards tracking alignment with risk frameworks and presented insights in quarterly product reviews to leadership.System Modernization & Cloud Infrastructure: Migrated internal support platform from on-prem to cloud-based architecture; embedded security & compliance reviews into the migration process, improving backend efficiency by 20% and enabling faster feature delivery.Cross-Functional Alignment & Customer Advocacy: Partnered with engineering, legal, marketing, and security stakeholders to balance UX, technical constraints, and compliance requirements across large-scale product rollouts.

Education

• Washington State University

  Computer Science, Computer Science

  2017