Chike Okwudiafor
Data Analyst at. Zendesk | Msc in Analytics, Information Mgmt. | Community Builder, Advisor, Problem Solver | AI Enthusiast
- Role
- Data Analyst, Enterprise Insights at Zendesk
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Chike Okwudiafor
Data Analyst with 5+ years building analytics infrastructure and data products that drive…
Experience
Data Analyst, Enterprise Insights
Feb 2022 — Present
Enhanced revenue generation by integrating AI-driven insights into marketing strategies- Automated data migration with a Python script, reducing manual lookup time by 40%- Led cloud data migration, writing complex SQL queries, testing new environments, and rebuilding Tableau dashboards under strict deadlines- Ensured seamless business operations by collaborating cross-functionally to address evolving dashboard requirements- Drove a $4.5M revenue increase in Q1 by enabling GTM and AEs to leverage data effectively, boosting win rates from 50% to 80%- Developed interactive Tableau dashboards, directly contributing to a $1M revenue boost for Customer Success- Designed metric tracking systems supporting a $200M revenue goal, strengthening financial strategy execution.
Education
Lee University
Bachelor of Business Administration (B.B.S.), International Business
2014 — 2018
Duquesne University
Master's degree, Analytics and Information Management
2019 — 2021
Skills
- Intercultural Skills
- Photography
- Intercultural Awareness
- Social Networking
- Social Media
- Adobe
- Microsoft Office
- Intercultural Communication
- Photo Shoots
- Photo Editing
- Microsoft Sql - Beginner Level
- Leadership
- Microsoft Word
- Portrait Photography
- Public Speaking
- Data Entry
- English
- Event Planning
- Research
- Microsoft Access
- Teamwork
- Digital Photography
- Interpersonal Skills
- Analytical Skills
- Powerpoint
- Microsoft Excel
- Commercial Photography
- Strategic Planning
- Communication
- Photoshop
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