Chigozie Cyprain
IT Support Analyst Asset Management Specialist @Kelly Services
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WORK HISTORY
IT Support Analyst Asset Management Specialist @Kelly Services
Deployed and imaged desktops and mobile devices; Identified, documented and reported bugs, errors, and other issues within proprietary software applications developed for clients and end users; Performed PC Migrations Coordinated asset management tasks which include stocking, tracking, inventorying and issuing asset tags for equipment; Coordinated, scheduled, and conducted inventories for assets; Reviewed and maintained asset accounting records of purchases Imaged software’s using VMware AirWatch MDM and Dell KACE to import data; customize data; provide Mobile Asset History; request and get records, latest status and data information on the selected device Created and maintained an automated asset inventory that includes: operating systems, database software, third-party software, customized software, development tools, security, and infrastructure tools Ensured that technology assets are, tracked, received, recovered, deployed, and retired in a controlled manner. Processed all incoming equipment, validates each shipment, and updates the asset inventory database. Performed data entry to keep files current, accurate and complete both in hard copy and digital form; Reviewed inventory control records and reports for accuracy and compliance to policies and procedures. Executed, installed and maintained Windows 7/Windows 10 systems; performed data backups and restore
EDUCATION
Alison Certified Learners
Certificate, Customer Service Management
Per Scholas
CompTIA+, Computer and Information Sciences and Support Services
Platform by Per Scholas
Diploma, Information Technology
Abia State University
Bachelor of Science - BS
Institute of Management
Associate's degree, Management
ABOUT CHIGOZIE CYPRAIN
Reliable and service-focused IT Support Analyst/Asset Management Specialist with…
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