Chieng Sengkhammee
Customer Service Operations Director @Spectrum | Team Building, Driving Performance
- Role
- Customer Service Operations Director at Charter Communications
- Location
- Appleton, WI, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Chieng Sengkhammee
With several decades of experience, in customer service including 10+ years as Customer…
Experience
Customer Service Operations Director
Sep 2015 — Present · Appleton, WI, US
Education
Concordia University-Wisconsin
Bachelor of Business Administration - BBA
Skills
- Call Centers
- Team Building
- Project Management
- Team Motivation
- Software Documentation
- Driving Performance
- Call Center
- Relationship Building
- Process Improvement
- Telecommunications
- Training
- Customer Satisfaction
- Recruiting
- Voip
- Change Management
- Customer Experience
- Budgets
- Customer Retention
- Customer Service
- Team Leadership
- Business Process Improvement
- Voice Over Ip (Voip)
- Troubleshooting
- Leadership
- Contact Centers
- Microsoft Excel
- Managed Services
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