Chidrupa Talukdar

About Chidrupa Talukdar

Subject Matter Expert in Procure-to-Pay (P2P) cycle with a high degree of professionalism and strong problem resolution capabilities. Maintained 100% accuracy in processing invoices and payments. Proficient at vendor management and thrives in challenging, fast-paced environments. Dedicated to providing current state-of-accounts reports and inform cash flow management decisions.

Experience

1. Sr Finops Analyst

   Amazon

   Mar 2021 — Present · Hyderabad, IN

   Providing second level support to vendor queries for highly critical cases where vendor holds the shipment or threats to do so• Negotiating with the vendors who are about to take legal actions to avoid any complexities and solving their payment related issues• Providing best in class service to vendors in coordination with various internal teams and ensuring business runs as normal between Amazon and the vendor• Scheduling calls and having one-on-one conversation with the supplier for fast and effective resolution• Ensuring vendor master is accurately updated with banking details, withholding tax percentage, invoice submission modes, contract details, etc. for uninterrupted service• Fixing debit balance, deduction or dispute related issues to stop zero remittances• Preparing periodical reports of aging of open tickets for multiple stakeholders in order to provide clarity of status• Identifying opportunities to streamline the process and improve efficiency by automating tasks

Education

• East Calcutta Girls'​ College - India

  Bachelor of Commerce - BCom, Commerce

  2006 — 2009

• University of Calcutta

  Master's degree, Commerce

  2009 — 2011