Chiara Landi
Customer Experience Omnichannel Lead @AbbVie
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WORK HISTORY
Customer Experience Omnichannel Lead @AbbVie
EDUCATION
Università degli studi Roma TRE
Bachelor's degree, Political science
Sapienza Università di Roma
Master's degree, Organization and Marketing for Corporate Communication.
Politecnico di Milano
Executive MBA, MIP Politecnico di Milano (Business school)
Sapienza Università di Roma
Doctor of Philosophy - PhD, Ph.D. (Doctorate) in Communication, Marketing, and Social Research.
Universitat Pompeu Fabra
Erasmus, Scienze politiche e governo
Liceo classico L. Manara
Maturità Classica
King's College London
Culture and Creative Industries
SKILLS
ABOUT CHIARA LANDI
Customer Engagement, Communication and Omnichannel Marketing Manager with over 10 years of experience in the healthcare and pharmaceutical industries.I design and lead omnichannel strategies that connect corporate communication, brand positioning and stakeholder engagement, with a strong focus on compliance, performance, and digital innovation.I hold a Ph.D. in Communication, Marketing and Social Research, and an Executive MBA in Digital Transformation (Politecnico di Milano).Over the years, I have worked across research, consultancy, and training in branding, web marketing and content strategy, collaborating with major pharma clients and institutions.I am also an author (Carocci, FrancoAngeli) and I have been lecturer for business schools and digital academies.As the founder of Social Women Talk, I created the first Italian event focused on women empowerment in digital and innovation, bringing together 400+ professionals and amplifying female leadership in communication.
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