Chiara Bettini
Emea after Sales Coordinator @CELINE
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WORK HISTORY
Emea after Sales Coordinator @CELINE
Greve in Chianti, IT
Lead quality control initiatives by providing real-time feedback to product development teams and implementing corrective measures- Oversee repair center operations, ensuring efficient communication between stores and service centers while maintaining strict quality standards- Develop and conduct training programs on After-Sales procedures, monitoring their implementation across the network- Drive continuous improvement in service delivery through data analysis and process optimization.
EDUCATION
Europa Business School - Inspiring Education
Master in Social Media e Digital Marketing , Marketing
Istituto Magistrale Giovanni Da San Giovanni
Diploma linguistico, Foreign Languages and Literatures, General
Management & Marketing Universal Business School
Mini MBA International, Management
SKILLS
ABOUT CHIARA BETTINI
Luxury retail professional with more than a decade delivering, understanding and developping client journeys and after-sales experiences at Celine, Gucci, and Burberry. Experienced in managing post-sales operations, client satisfaction, VIP relations and cross-functional coordination, ensuring excellence at every stage of the customer lifecycle.Strong focus on operational efficiency, service quality, problem-solving and stakeholder management, with a proven ability to work in fast-paced, multicultural and performance-driven environments.Passionate about luxury standards, brand values and customer-centric strategies, with a professional approach aligned with premium markets.
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