Chiara Serini

Emea Latam Japan Sales Operation Leader @HCLTech

Rome, IT
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2018 — Present

Emea Latam Japan Sales Operation Leader @HCLTech

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Roma, IT

I’m in charge of Sales Operations Management for the whole HCL Software proposition in Europe, Middle East, Africa, Latin America & Caribbean and Japan.I’m responsible for the analytical aspects of key business decisions, including go-to-market strategies, resource allocation, process improvement, metrics and dashboards.I work for the success of functional by enabling executives and sales manager to make better business decisions. I do work closely with them to evaluate, plan, execute and measure strategic business initiatives. My Key Accountabilities are- Enabling executives and sales manager to shape the sales strategy of Functional by leveraging data- Identify levers for driving revenue growth and sales efficiency- Conduct detailed analysis of sales productivity- Support sales forecasting and planning processes- Determine and implement sales compensation frameworks to incentivize the right behaviors- Complete projects that require data mining, analysis and presentation

EDUCATION

2007 — 2009

University of Warwick - Warwick Business School

MBA

1997 — 2002

Sapienza Università di Roma

Laurea Specialistica in Scienze dell'Economia e della Gestione Aziendale

SKILLS

Business TransformationIT Service ManagementService DeliveryPmoBusiness ProcessStrategia ITOutsourcingGestione Servizi ITEnterprise SoftwareCloud ComputingBusiness AnalysisPre-VenditePre-SalesService ManagementIT StrategyProgram ManagementSolution ArchitectureAnalisi Aziendale

ABOUT CHIARA SERINI

Software implementation projects business operation manager with demonstrated leadership and ability to develop, build and contribute in selling solutions for both top customers (Public, Travel and Finance) and small commercial ones. Software sales specialist; software related project sales specialist and consultant sales specialist with over 24 years of experience in a multinational firm. Constantly work in an international environment has taught me to move easily in a multiethnic context. The years of experience in the project management team further developed my leadership and my ability to coordinate human and economic resources. The years of experience as a Sales specialist strengthened my motivation and energetic attitude. I can manage and go through very stressful targets.

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Chiara Serini — Emea Latam Japan Sales Operation Leader at HCLTech in Rome, IT | Unifers