Chiara Resga

Customer Care & Communication Specialist @H-Ventures Group

Pavia, IT

Support for the digital development activities of client companies through- The definition of digital marketing campaigns to strengthen the storytelling of the organization (achievement of objectives depending on the funnel)- The creation of e-commerce websites (SEO, product catalog)- The definition of editorial plans for social media (Facebook, Instagram, LinkedIn) and creation of contents (Posts, Stories, Videos, Reel)- The creation of presentations/multimedia material to support company meetings- The graphic creation of exhibition materials (leaflets, brochures, posters, etc.)- The management of the administrative and back-office part of marketing projects with customers throughout Italy (control and dispatch of contracts, dispatch of exhibition materials, certifications, active and passive invoicing, document archive)- The management of call centers and customer support via dedicated email;CEO Assistant- Coordination of projects with over 20 employees and managers, overseeing the logistics of meetings to ensure adequate time to discuss the most critical business decisions- Supervision of strategy and workflow for a team of 10+ people, leveraging a consistent approach to building relationships, recognizing individual skills and communicating- Management of emails and agendas, coordination of meetings and preparation of graphic material for company presentations created ad hoc for each meeting- Archiving of contracts, management of a schedule, active and passive invoicing.

24ORE Business School

Executive Master, Social Media Management

Università di Pavia

Laurea triennale, Lingue e letterature straniere, generale