Chialin Chou
Director, Site Operations at ThreatMetrix
- Role
- Sr Director, Systems Engineering at LexisNexis Risk Solutions
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Chialin Chou
Self-motivated and goal-oriented IT executive with 18+ years of diverse technical and managementbackground. Proven track record of building and leading highly satisfied service-oriented teams. Hands-on problem solver. Good organizational and analytical skills in understanding business requirements andimplementing deliverables within the defined budget, resources, and time.
Experience
Sr Director, Systems Engineering
Jun 2021 — Present · San Jose, CA, US
StrengthsPossess a long-term strategic vision, guiding the team toward future growth and innovation.Strong focus on achieving strategic goals and objectives.Quickly adapt to new environments, identify issues, and implement effective solutions.Current RoleLead a team of 45+ managers and engineers across Infrastructure, Data Center Operations, NoC on-call, Security Remediation, and Application Services.Oversee a 24x7x365 real-time analytical SaaS platform:Analyzes over 300 million transactions daily and 100 billion transactions annually.Powers services for websites and mobile applications worldwide.Key Projects & AccomplishmentsManage hybrid data centers across the globe.Drive migration of VMs to containerized services using Kubernetes.Automated software deployment, improving efficiency by 50-60%.Developed automated patching processes, ensuring zero service disruptions.Oversee annual hardware and software CapEx and OpEx budgets.Lead PCI and SOC 2 compliance audits annually.
Education
Tunghai University
BS, Computer Science
1986 — 1990
Indiana University Bloomington
MS, Computer Science
1993 — 1995
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