Wei

Csr Manager @Item

Lethbridge, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2025 — Present

Csr Manager @Item

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Xiamen, CN

EDUCATION

2002 — 2008

The University of Lethbridge

Science and Technology Bachelor, 计算机科学

SKILLS

ManagementTeam Building客户服务PlanningService DeliveryBusiness AnalysisMicrosoft Office客户关系管理Pnl呼叫中心管理商务谈判WindowsIT OperationsDatabasesCustomer RelationsOutlookIT Service ManagementLotus NotesProject PlanningPhpIncident ManagementCopc Registered CoordinatorCustomer ServiceTeam LeadershipVendor ManagementActive DirectoryUnixXpProblem SolvingTroubleshootingComputer HardwareCisco TechnologiesPmpCrmItil

ABOUT WEI

Cell: 17•••••••22Email:k••••••@hotmail.com Canadian-educated Account Leader/ Consultant currently managing substantial Automotive/ Machinery China client portfolio on Customer Acquisition Retention Recognized leadership in turning data insights into business strategy for both B2B and B2C markets Computer Science graduate with 8 years of experience helping Fortune 500 companies develop and migrate mission-critical IT infrastructure and operations around the globe (APAC, U.S, EMEA) Specialized in Advanced Data Analytics, Performance Benchmarking and Management, Business Process Outsourcing, IT system deployment and management

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Wei — Csr Manager at Item in Lethbridge, AB, CA | Unifers