Chad Horton
Sr. Director, Strategic Customer Success at Intermedia
- Role
- Sr Director, Strategic Customer Success at Intermedia Intelligent Communications
- Location
- Tulsa, OK, US
- LinkedIn followers
- 500 followers
About Chad Horton
Strategic, analytical, and collaborative leader, empowering world class direct and indirect teams to exceed key performance indicators (leading and lagging) by drawing on leadership, business, and technical acumen gained in UCaaS, SaaS, service provider, and managed services industries with Fortune 100 companies. Impactful, trusted advisor, forecasting and trending renewals business for strategic Quarterly / Executive Business Reviews and at scale campaigns to maximize adoption, net retention, and expansion through cross-functional leadership collaboration. Purposeful and effective communicator, combining messaging strengths with technical product knowledge to synthesize complex information from multiple points of view to stakeholders across all levels.
Experience
Sr Director, Strategic Customer Success
Intermedia Intelligent Communications
Sep 2023 — Present · Tulsa, OK, US
Education
Oklahoma State University
M.S., Telecommunications Management (MBA/EE)
2004 — 2007
Oral Roberts University
B.S., Business Administration
1991 — 1994
Skills
- Wireless
- Mpls
- Infrastructure
- Voip
- Data Center
- Wifi
- Routers
- Cloud Computing
- Telephony
- Ip
- Routing
- Unified Communications
- Isdn
- Sip
- Vendor Management
- Shoretel
- Enterprise Architecture
- Management
- Network Architecture
- Switches
- System Deployment
- Troubleshooting
- Network Design
- Cisco Technologies
- Snmp
- Managed Services
- Integration
- Cisco Routers
- Wan
- Ss7
- Networking
- Lan-Wan
- Telecommunications
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