Christian Herr
Associate Partner @Berylls By Alixpartners
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WORK HISTORY
Associate Partner @Berylls By Alixpartners
Munich, DE
Digital Transformation | Sales & Marketing | Customer Retention & Loyalty
EDUCATION
Ontario Tech University
Summer School, Cloud Computing
HECTOR School of Engineering & Management
Master of Science (M.Sc.), Service Management and Engineering
DHBW Mannheim
Bachelor of Science (B.Sc.), Business Information Systems
Karlsruhe Institute of Technology (KIT)
Master of Science (M.Sc.), Service Management and Engineering
ABOUT CHRISTIAN HERR
I am a highly energetic, driven and empathic leader with a strong passion for excellence and working as a top-tier management consultant for several years, advising clients in IT and CX transformations, ranging from CX strategy definition to implementation. My professional background builds around data driven sales & marketing and IT transformation topics, especially focusing on customer experience excellence, customer journey design and execution.I am talented in mastering digital transformations in complex IT landscapes, requiring deep analytical skills and a broad understanding of IT systems. My focus is in planning and implementing customer-centric and data-driven end-to-end solutions to deliver excellent customer experiences along the entire customer journey. I have managed clients from different industries: Energy, Automotive, Aviation & Airline, Transportation & Logistics, Telecommunication, Finance & Insurance, Healthcare and Retail.
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