Chhayank Kumar
Front Office
- Role
- Customer Relationship Management Executive at Incubex
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Chhayank Kumar
A graduate of the International Institute of Hotel Management, Bangalore, with a B.Sc. in…
Experience
Customer Relationship Management Executive
Jun 2025 — Present · IN
As a CRM Executive at Incubex, my role involves managing client relationships to ensure high satisfaction and retention. I handle client queries, resolve issues efficiently, and maintain accurate records in the CRM system. I coordinate with internal teams to deliver customized solutions based on client needs. I also analyze client data to identify trends and suggest improvements. My goal is to build long-term client loyalty through proactive communication and service excellence.
Education
International Institute of Hotel Management Bangalore
Advance Diploma in Hotel Management, Hotel Management
2021 — 2024
Indira Gandhi National Open University
B.sc in Hospitality and Hotel Administration and tourism From ignou
2021 — 2024
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