Chhaya Jagpal
Senior Customer Success Manager - Strategic Accounts @Top Hat
Signup · Get unlimited contacts
WORK HISTORY
Senior Customer Success Manager - Strategic Accounts @Top Hat
Vancouver, BC, CA
I play a crucial role in ensuring customer satisfaction, retention, and successfulimplementation of our technology solution.I specialized in driving customer retention and expanding our digital footprint andpenetration within the higher education sector on an enterprise level.Through the implementation of strategic customer success initiatives, I haveconsistently elevated client satisfaction, resulting in increased customer retentionrates and revenue.
EDUCATION
Sheffield Hallam University
2.1, Marketing and Management
British Columbia Institute of Technology
Supervisory and Management Skills
CIM | The Chartered Institute of Marketing
Masters in Marketing
SKILLS
ABOUT CHHAYA JAGPAL
Sharp, innovative and energetic team player with exceptional account management, sales…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.