Ritesh Jain
Solutions Architect | 15+ Years CRM & Salesforce Expertise | 12x Salesforce & Vlocity Certified | Telecom Industry Specialist | Driving Digital Transformation @ Wipro
- Role
- Solutions Architect at Wipro
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ritesh Jain
Solutions-driven Salesforce Architect with over 15 years’ experience delivering scalable…
Experience
Solutions Architect
Feb 2022 — Present · Bengaluru, IN
Collaboration with business stakeholders to gather, analyze, and translate complex domain requirements into scalable Salesforce solutions- Architect end-to-end technical designs leveraging Salesforce Communications Cloud, including OmniStudio (Omniscripts, FlexCards, Integration Procedures, Data Mappers), EPC, Industries CPQ and Industries Order Management- Design dynamic product configuration and offer management flows using Salesforce Digital Commerce APIs and TM Forum (TMF) Open APIs for seamless integration across systems- Define and enforce architecture standards, ensuring solutions adhered to industry best practices, compliance requirements, and enterprise scalability- Provide governance, documentation, and technical leadership to development teams across multiple project phases, ensuring delivery excellence- Certified Salesforce Communication Cloud Accredited Professional with proven expertise in aligning platform capabilities to telecom industry needs.
Education
RV College Of Engineering
MCA, Computers
2006 — 2009
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