Cheyenne Taylor

Operations & Transformation Leader | Strategist | Data-Driven Decision Maker | Customer Solutions Architect | Expert in Remote Team Growth, Process Optimization & Marketing Operations | Driving Scalable Business Change

Role
Senior Director, Client Services and Operations at Dynata
Location
Lehi, UT, US
LinkedIn followers
500 followers

About Cheyenne Taylor

I’m an operations and transformation leader with 15+ years of experience helping…

Experience

  1. Senior Director, Client Services and Operations

    Dynata

    Oct 2018 — Present · Lehi, UT, US

    Established and led a global 7 person training team which rebuilt our internal training program, resulting in a 30% reduction in training time and saving $900k annually in hiring labor costs and reduced turnover.• Built and scaled a high-performing 600+ remote workforce program that increased U.S. operational capacity by 45%.• Collaborated with external vendors to enhance SMS-based political polling tools that led to a 30% expansion in 2024 market share and continued growth.• Contributed to a high-performance team initiative that implemented new client onboarding software that streamlined processes and reduced 2024 labor costs by $1.5 million.

Education

  • Utah State University

    BS, Psychology

    2007 — 2010

  • Southern Utah University

    Master of Business Administration - MBA

  • Utah Valley University

    Associate of Science - AS, Technology Management

    2003 — 2005

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Cheyenne Taylor — Senior Director, Client Services and Operations at Dynata in Lehi, UT, US | Unifers