Chetna Thakur
Senior Analyst at Accenture | E-commerce | Retail | Supply Chain | OTC Flow Management | Operations & Logistics
- Role
- Senior Business Analyst at Accenture
- Location
- Damoh, MP, IN
- LinkedIn followers
- 500 followers
About Chetna Thakur
Focused and result oriented Analyst with 3+ years of experience, currently working with Ecommerce brand. Having work experience in IT industry and diverse experience into Data Analysis and digital transformation in Retail with exposure in Splunk and DT. Expert in understanding E2E Ecommerce flow ranging from multiple services like Hybris, WMS, SAP as I am involved in managing and analyzing diverse datasets from multiple angles, translating complex information into actionable insights.
Experience
Senior Business Analyst
Dec 2025 — Present · Gurugram, IN
Leading end-to-end OTC and Supply Chain analytics for a global e-commerce client, driving data-backed decisions across Europe & APAC.• Collaborated with SAP, logistics, and finance teams to improve delivery timelines and reduce fulfillment exceptions by 15%.• Mentored analysts on data visualization best practices, enhancing team efficiency and analytical capability.• Drove process automation and anomaly detection initiatives to strengthen business monitoring.
Education
Institute of Engineering & Technology DAVV, Indore
Bachelor of Engineering - BE, Information Technology
2016 — 2020
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