Chetna Shrivastava
Business Analyst | Transitioning to Product Management | Gen AI Enthusiast
- Role
- Business Analyst at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Chetna Shrivastava
Business Analyst Professional with 9 years of experience in Agile as well as Waterfall. Keen interest in Product Management, Business Analytics, Design Thinking and Artificial Intelligence. Proven ability in stakeholder management, effective communication, and managing cross-functional teams and driving projects to successful delivery - recently led a project’s discovery phase on-site in Melbourne, Australia. I have worked predominantly with clients in Healthcare, Automotive, Telecom, Energy (Oil & Gas) and Food and Drinks businesses helping them optimize and improve their products and workflows. I live with the moto of continuous learning, fostering creativity, and delivering quality work.Key Competencies:Global Stakeholder ManagementDesign Thinking Business AnalysisGap AnalysisRequirements Gathering and AnalysisUI designing/ Wire-framingUser Acceptance TestingTechnologies:MS (Excel, Powerpoint, Visio, Teams, SharePoint), JIRA, SQL
Experience
Business Analyst
Mar 2022 — Present · Gurugram, IN
Key Result Areas: IoT based mobile application for Automobile Business in Japan• I lead requirement lifecycle for one of the regions of the client.• I conduct requirement gathering meetings and create business documents- User story, Application specification document, Flow diagrams etc. based on business needs.• I facilitate the conversations with business stakeholders and other internal teams – functional, development, testing etc.• I lead scrum calls and maintain Jira boards for the team. Establishing Trading & Shipping business for Oil & Gas Business in Australia• I led the project’s discovery phase by facilitating 7 days client workshop on-site in Melbourne, Australia (Feb’2024) • I estimated the project funding requirements based on the system enhancement needs• I created detailed workshop plans, gathered high-level requirements and drafted project budget documents• I spearheaded the oil and gas midstream workstream of the project and leading the project towards design phase IT Asset Management and Enhancement for Oil & Gas Business in UK• I led API Onboarding workstream to manage reusable digital assets on client’s portal• I led API improvement initiative to bring in high quality APIs on the portal• I led client facing stakeholder engagement and requirement analysis• I supported design and delivery of new platform features and enabled client to move swiftly towards product-centered model• I performed UAT and conducted sanity tests• I created process scenario maps, mural boards and blueprint • I conducted end to end risk management for client’s green energy initiative• I facilitated scrum ceremonies for a geographically distributed team
Education
Bengal College of Engineering and Technology (BCET), Durgapur
BTech - Bachelor of Technology
2012 — 2016
Notre Dame Academy
Class X
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