Chetna Bhatt
Customer Service Representative @Burrito Boyz
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WORK HISTORY
Customer Service Representative @Burrito Boyz
EDUCATION
Conestoga College
Ontario College Certificate, Food Technology and Processing (2 Semesters/ 8 Months)
Seneca Polytechnic
Ontario College Certificate, Human Resources Management (2 Semesters/ 8 Months)
Uttaranchal University
Bachelor of Science (hons), Food technology (6 Semesters/ 3 Years)
ABOUT CHETNA BHATT
I’m a dedicated professional with experience in customer service, food safety, and quality assurance. Currently, I work at Burrito Boyz, where I focus on delivering excellent customer experiences, supervising team members, and maintaining high food safety standards. With a B.Sc. in Food Technology and certifications in Food Safety and Quality Assurance and HR Management, I’ve gained hands-on expertise in GMP, hazard analysis, and employee training. My academic research on \"Nutritional and Chemical Properties of Pea Milk\" highlights my interest in innovative food solutions. I’ve also contributed to quality assurance through Aanchal Dairy and warehouse experience from RDJ bakeries. Additionally, my volunteer work as a QHSE Assistant at Addmind Hospitality involved conducting supplier audits, ensuring ISO compliance, and drafting detailed audit reports, further strengthening my expertise in food safety and quality management. I am eager to leverage my expertise in food safety, quality assurance, HR knowledge, and customer service to drive organizational success and innovation.
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