Chethan K

About Chethan K

Experienced Sales Operations Manager with 13.4 years of expertise in Order-to-Cash, Pricing, and GTM execution. Skilled in driving sales efficiency, improving pipeline hygiene, and delivering insights that accelerate revenue growth.Proven track record in collaborating with global stakeholders, supporting sales leaders with data-backed decision-making, and optimizing forecasting, territory management, and reporting processes.Key Skills: Power BI | Sales Reporting | Pipeline & Forecast Management | Stakeholder Engagement | Business Analysis | GTM Strategy

Experience

1. Sales Project Manager

   International Workplace Group plc

   Aug 2024 — Present

   Managing the sales forecast process, analyzing pipeline health, identifying risks and opportunities, and ensuring forecast accuracy. Communicate and collaborate with regional sales ops managers, marketing, finance and IT teams on multiple projects and standardizing reporting structure and cadence. Led a cross-functional project to embed a new sales tool, managing stakeholder communications and training to achieve 100% team adoption post-launch. Lead CRM hygiene initiatives, driving opportunity validation and policy compliance which improved data accuracy by 30%. Owning the day-to-day management of the CRM (e.g, Salesforce). This includes building reports, managing user permissions, creating new fields, and troubleshooting issues. Defining, tracking, and analyzing the key performance indicators (KPIs) for the sales team (e.g, quota attainment, activity metrics, sales cycle length, win/loss rates). Fulfilling Ad-hoc data requests from sales leadership to answer critical business questions as and when required. Onboarding new sales hires and providing ongoing training to the team on new processes, tools, or methodologies. Provide deal desk and quoting support — validating approvals, pricing accuracy, and order documentation.

Education

• Bangalore University

  Bachelor of Commerce, Marketing

  2009 — 2012

Skills

• Business Intelligence
• Market Research
• Management
• Order to Cash
• Strategic Planning
• Crm
• Research
• Customer Relationship Management (Crm)
• Public Speaking
• Microsoft Word
• Project Management
• Analytics
• Teamwork
• Team Management
• Business Analysis
• Powerpoint
• Microsoft Excel
• Microsoft Office
• Sql
• Photoshop
• Spss
• Salesforce.com
• Customer Service
• Budgets
• Oracle E-Business Suite
• English
• Oracle Business Intelligence Foundation Suite