Chethan C S
Service Transformation & Client Partnership Specialist | Driving Service Innovation & Client Success
- Role
- Senior Analyst Team Lead at Ascent Hr Technologies Private Limited
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Chethan C S
I am a Service Transformation & Client Partnership Specialist driving service innovation,…
Experience
Senior Analyst Team Lead
Ascent Hr Technologies Private Limited
Jul 2014 — Present · Bengaluru, IN
Lead resolution of complex client and employee escalations with a focus on service excellence, compliance, and customer satisfaction.Partner with leadership and stakeholders to identify recurring issues, streamline workflows, and support process automation.Successfully maintained service continuity during critical challenges such as COVID-19, recognized with multiple awards for resilience and adaptability.Mentor and train team members, enhancing collaboration, performance, and client trust.Skilled in Escalation Management, Client Relationship Management, Service Delivery, and Process Improvement.
Education
Govt PU Collage Chikamagalur
HISTORY
2005 — 2007
Govt High School Chikmagalur
62%
2003 — 2005
EIILM University
Bachelor of Commerce - BCom
2009 — 2012
EIILM University
Bachelor of Commerce - BCom
2009 — 2012
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